Privacy Policy & Data Protection

PIPELINE CRAWLERS • PORTABLE X-RAY BETATRON • DIGITAL RADIOGRAPHY

INTRODUCTION

'JME Ltd' is committed to protecting and respecting your privacy.
We regularly update this Privacy Notice to ensure that You are always accurately informed about how we collect, hold and manage Your Personal Information. Please read this Privacy Notice together with our Terms of Use and any other documents referred to in it to help you make informed decisions about providing 'JME Ltd' with your Personal Information.

Whenever you provide Personal Information, we are legally obliged to use it in accordance with the laws concerning the protection of Personal Information.

WHO WE ARE

'JME Ltd' is an Engineering company, designing and manufacturing products for use within the Non-Destructive Testing industry. This Privacy Notice applies to anyone whose Personal Information we collect and use in the course of our business.

'JME Ltd' is a company incorporated and registered in England and Wales with company number 2056386 whose registered office is at Electron House, Old Nelson Street, Lowestoft, Suffolk NR32 1EQ UK (“'JME Ltd'”)

For the purposes of the General Data Protection Regulations and any other applicable data protection and privacy laws and regulations (“Data Protection Legislation”), 'JME Ltd' will be the ‘Data Controller’ for all Personal Information we determine the means and purpose of processing.

Our registration with the ICO and all of our data protection practices are aimed at ensuring we provide all of the protection required under Data Protection Legislation to Your Personal Information. This Privacy Notice is designed to inform you how we do that in a clear and concise fashion. If you have any questions about our data handling practices, please contact us at the address below.

By “Personal Information” we refer to data collected or held by 'JME Ltd', that identifies and relates to you as an individual.

INFORMATION WE MAY COLLECT

We may collect Personal Information about you in the following circumstances to enable us to provide you with the services we offer.

We collect Personal Information when you request services from 'JME Ltd', typically including:

  • Your name;
  • Postal address;
  • Invoicing details/address;
  • Information regarding the services you request;
  • Supplementary information you provide us about yourself when contacting us;
  • Email address;
  • Telephone numbers (including mobile).

We may also collect technical information about you when you visit the Website. This information may include the Internet protocol (IP) address used to connect your computer to the Internet, your browser type and version, time zone setting, operating system and platform, browser plug-in types and version, the full URL clickstream to, through and from the Website, page response times, download errors, length of visits to certain pages, page interaction (such as scrolling, clicks and mouse-overs) and methods used to browse away from the page.

The collected information is used to provide an overview of how people are accessing and using the Website.

We may also receive details about you from third parties who have provided us with your information under an appropriate legal grounds for sharing. We will always inform you of how we received your information when we contact you.

IF YOU FAIL TO PROVIDE US WITH PERSONAL INFORMATION

You always reserve the right to withhold your personal information but this may affect how we provide our services.

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you. In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

WHAT WE DO WITH THE INFORMATION WE COLLECT

We will only ever use your personal information when allowed to by law and always under a documented lawful basis for processing

We will use your Personal Information for a number of purposes including:

  • to process the services you request;
  • to ensure our records are complete and accurate;
  • to provide the specific services agreed by you;
  • to undertake sales analysis and management of the business;
  • to give you information that you request from us and to improve our services;
  • to notify you about changes to our services;
  • to allow us to operate the Website efficiently;
  • any relevant troubleshooting, testing or statistical analysis as appropriate; and
  • to keep the Website secure.

Where we have your permission to do so, we may also use the information collected to:

  • provide you with information about our services that we offer via promotional communications;
  • keep you up to date with features on the Website.

However, you can opt-out of any of these data uses at any time by emailing info@jme.co.uk. We will only keep your information for as long as reasonably required or as stated in the contract you have with us.

LAWFUL BASIS OF PROCESSING

We always ensure that a Lawful basis exists for all of the Personal Information we process at 'JME Ltd'.

We will only process your information for as long as we have a relevant lawful basis to do so. This is usually in order to provide you with the contractual services you have requested from 'JME Ltd' or if you have provided us with adequate consent to process your information for other purposes.

If we choose to process your information under the lawful basis of legitimate interests, we will always inform you of our legitimate business interest and your right to object.

If you choose to access your Personal Information under the rights afforded to you by Data Protection legislation, we will always inform you of the lawful basis under which we process your information.

DATA RETENTION

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements

PROTECTING YOUR INFORMATION

We take our security obligations very seriously and constantly monitor for breaches and potential weaknesses.

We are committed to ensuring that your information is secure and we have procedures in place to try and prevent any unauthorised access or disclosures and to safeguard and keep secure the information that we collect online.

All the Personal Information collected by us and stored electronically is held on a secure server in the EEA only. Where required, this information is encrypted for additional security. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorise access to Personal Information only for those employees who require it to fulfil their job responsibilities.

However, you should be aware that providing information over the internet can never be guaranteed as being completely safe and if you choose to send such information to us via the internet, you do so at your own risk.

DATA PROTECTION OFFICER

'JME Ltd' appoints a Data Protection Officer to oversee Data Protection across the whole company. The Data Protection Officer can be contacted by writing to Data Protection Officer, JME Ltd, Electron House, Old Nelson Street, Lowestoft, Suffolk NR32 1EQ or emailing info@jme.co.uk and labelling your email ‘FAO: JME Ltd DPO’

TRANSFER OF DATA OUTSIDE OF THE EU

If we are required to store or process your data outside of the European Economic Area

We shall not transfer any Personal Information to any country outside of the European Economic Area unless we ensure that such Personal Information is subject to an adequate level of protection and appropriate legal safeguards in accordance with Data Protection Legislation. If you wish to access your Personal Information, we will inform you of the transfers we make (if any) and the legal safeguards we have employed to ensure the ongoing security and protection of your data.

SHARING YOUR INFORMATION WITH OTHERS

If and when we share your data, we always do so under a written agreement governing how your data must be protected

Please be assured that we will not share your information for any other reason unless we are required by law or permitted to do so under this Privacy Policy. The main circumstances in which we will be permitted or required to disclose this is by law will be by court order, to government bodies and law enforcement agencies. However, sometimes we may share your information with third parties in the following ways:

  • we may use carefully selected sub-processors to help us collect, store or manage your information. This will always be managed under the terms of a written data processing agreement.
  • analytics and search engine providers that assist us in the improvement and optimisation of the Website; and
  • if 'JME Ltd' is acquired by a third party, in which case Personal Information held by it about its customers will be one of the transferred assets. We process your Personal Information for this purpose because we have a legitimate interest to ensure our business can be continued by the buyer. If you object to our use of your Personal Information in this way, the relevant seller or buyer of our business may not be able to provide services to you.

ACCESS TO YOUR PERSONAL INFORMATION

Our obligations under Data protection Law and your options to control your Personal Information

You have rights in relation to any Personal Information that we hold about you. If you wish to access your Personal Information you may make a formal subject access request by contacting 'JME Ltd'.

The information you request must relate to you or another person that you have authority to act on their behalf. 'JME Ltd' will require a confirmation of your ID prior to providing any information about the data we hold. If you are unable to provide sufficient information to prove your ID, 'JME Ltd' reserves the right to refuse your request for access to Personal Information.

The rights you have in relation to the Personal Information we hold regarding you are:

  • the right to rectify any inaccuracies in the information we hold;
  • the right to erasure of information in specific circumstances;
  • the right to request transfer of your information to another controller; and
  • the right to object to processing in specified circumstances.

If you have provided us with consent to process your information, you always reserve the right to withdraw this consent via the method detailed in the paragraph below. We are committed to ensuring that your wishes are respected and upon notification that you wish to withdraw your consent, 'JME Ltd' will immediately cease processing the information in question.

Please send your request to 'JME Ltd' by emailing leon@jme.co.uk We will always process your request within one month.

CHANGES TO THIS PRIVACY POLICY

We may change this Privacy Notice at any time to ensure it always accurately reflects the way we collect, use and safeguard your Personal Information.

Please check this notice from time to time to ensure you are aware of any updates we may have made to our Personal Information handling practices. The date of the changes will be listed in the 'Last updated' section below. We will endeavour to notify all of our current clients of any updates to this notice via email and we will post the relevant announcement on our website homepage.

We recommend that you print a copy of this page for your reference.

COOKIES

This Website uses cookies to help us recognise different users of the Website and to provide users of the Website with a good experience when using it. Please see our Cookies Policy for further information.

YOUR RIGHT TO MAKE A COMPLAINT ABOUT HOW WE HANDLE YOUR PERSONAL INFORMATION

Please note that if you are not satisfied with the processing of your Personal Information as set out in this Privacy Policy, please contact us at info@jme.co.uk

You have the right to issue a complaint directly with the Information Commissioners Office, the data protection supervisory authority for England and Wales (https://ico.org.uk/concerns/).

CONTACTING US

Please contact us at info@jme.co.uk if you have any questions, comments or requests regarding this Privacy Policy.

LAST UPDATED

This document (v1.2) was last updated May 2018.

 

Use of Cookies

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user's computer / device.

Cookies are small files saved to the user's computers hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google's privacy policy here for further information [ http://www.google.com/privacy.html ].

Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Email Newsletter

This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with GDPR. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the GDPR you may request a copy of personal information held about you by this website's email newsletter program. If you would like a copy of the information held on you please refer to the Data Protection Policy above.

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity. This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites)

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Adverts and Sponsored Links

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.

Clicking on any such adverts will send you to the advertisers website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computers hard drive. Users should therefore note they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example: http://bit.ly/zyVUBo).

Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Resources & Further Information

Links correct at time of creation.

v.1.3 Updated May 2018:

Location

JME Ltd.
Electron House
Old Nelson Street

Lowestoft
Suffolk
NR32 1EQ
UNITED KINGDOM

+44 (0)1502 500969

PROUDLY SUPPLYING THE NDT INDUSTRY FOR OVER 30 YEARS